Civility Awareness Week

Civility Week Nov 13-17, 2023

What is it?

From November 13 to 17, 2023, the Department of Anesthesiology & Pain Medicine is celebrating Civility Awareness Week!

The event is passionately curated by the Faculty Development and Equity, Diversity, and Inclusion Committee (FD-EDI) and focuses on nurturing civility within our community. It is an opportunity for all members of the department to share, learn, and engage in crucial discussions while continuing to improve the work environment for learners, our colleagues and ourselves.

Day 1: Background on Civility

Here are some reasons why civility matters: 1.It fosters a positive work environment and enhances productivity.  2.It makes the workplace more relaxed and informal.  3.It allows employees to express their opinions without restriction.  4.It has real impact on the workplace.

Day 2: Civility in the learning environment

There has been more discussion on the impact of incivility in clinical workplaces, but what has been less well explored is the impact that incivility has on one key area in healthcare: learning.

Day 3: Civility in the OR

Research on anesthesiology residents exposed to incivility in a simulated operating room environment indicates that rudeness in the OR has a negative impact on clinician performance.

Day 4: Civility and Patient Outcomes

Exposure to negative social interactions (such as rudeness) has robust adverse implications on medical team performance. However, little is known regarding the effects of positive social interactions.

Day 5: Positive Communication

Professional and effective communication and personal interaction among patients, nurses, physicians, and other healthcare workers are of paramount importance for optimal care of all patients, especially critically ill patients. (Communication in the Acute Healthcare Institution Environment: Treat Others as You Wish to Be Treated by Thomas Lee)

Test your Knowledge - Complete the Civility Quiz!

Virtual Lecture: Building an Ecosystem to Promote Civility: The Southlake Example

10:5 Rule

The 10:5 Rule

This week, when you are within 10 feet of someone - smile and make eye contact.

When you are within 5 feet of someone - greet them with a friendly hello.

It’s a small gesture that can have a big impact.