Civility Awareness Week

What is it?

From November 13 to 17, 2023, the Department of Anesthesiology & Pain Medicine is celebrating Civility Awareness Week!

The event is passionately curated by the Faculty Development and Equity, Diversity, and Inclusion Committee (FD-EDI) and focuses on nurturing civility within our community. It is an opportunity for all members of the department to share, learn, and engage in crucial discussions while continuing to improve the work environment for learners, our colleagues and ourselves.

Day 1: Background on Civility

Here are some reasons why civility matters: 1.It fosters a positive work environment and enhances productivity. 2.It makes the workplace more relaxed and informal. 3.It allows employees to express their opinions without restriction. 4.It has real impact on the workplace.

The facts about incivility

Do Nice People Finish Last or Best? by Christine Porath

Kindness Isn't Just about Being Nice: The Value Proposition of Kindness as Viewed through the Lens of Incivility in the Healthcare Workplace

Day 2: Civility in the learning environment

There has been more discussion on the impact of incivility in clinical workplaces, but what has been less well explored is the impact that incivility has on one key area in healthcare: learning.

Incivility and the clinical learner

Anonymity breeds incivility

Incivility in medical education: a scoping review

Speak Up: Discover ways to foster psychological safety, cross-monitoring and speaking up within a team environment.(CMPA Webinar Emodule: 20min - 0.5 Section 3 Credits).

Day 4: Civility and Patient Outcomes

Exposure to negative social interactions (such as rudeness) has robust adverse implications on medical team performance. However, little is known regarding the effects of positive social interactions.

Expressions of Gratitude and Medical Team Performance

Thank You (Infographic)

Day 5: Positive Communication

Professional and effective communication and personal interaction among patients, nurses, physicians, and other healthcare workers are of paramount importance for optimal care of all patients, especially critically ill patients. (Communication in the Acute Healthcare Institution Environment: Treat Others as You Wish to Be Treated by Thomas Lee)

When rudeness in teams turns deadly | Chris Turner | TEDxExeter

Positive communication behaviour during handover and team-based clinical performance in critical situations: a simulation randomised controlled trial

Virtual Lecture: Building an Ecosystem to Promote Civility: The Southlake Example

The 10:5 Rule

This week, when you are within 10 feet of someone - smile and make eye contact.

When you are within 5 feet of someone - greet them with a friendly hello.

It’s a small gesture that can have a big impact.